LSUHSC Office of Compliance Programs (OCP) Practice Exam

When you notice a strange email sent from your account, it is crucial to take immediate action to prevent any potential security breach. Contacting your computer supporter or Help Desk is the most appropriate step as they are equipped to handle security incidents effectively. They can investigate the issue further to determine if your account has been compromised and can take necessary actions to secure it.

This response not only addresses the potential threat posed by the unusual email but also helps ensure that the IT department can protect other users and systems within the organization from similar attacks. By leveraging their expertise, you can ensure that the issue is resolved properly, including potentially restoring account security and mitigating any further risks.

Engaging with the Help Desk is the most proactive approach and can help in diagnosing whether the issue is a phishing attempt or some other type of malicious activity. This is essential because simply deleting the email or ignoring it does not address the underlying issue, nor does discussing it with co-workers without taking proper steps to secure your account or investigating the threat. Changing your password immediately can be a good security practice, but it should also be done alongside notifying IT support to ensure a comprehensive response to the situation.